Happy workers, happy shop
It’s no secret that high turnover rates cost your business, in more ways than one: lowered productivity, higher training costs, recruiting costs…the list goes on and on. But before you break out in a cold sweat, try these simple tips and tricks to keep employees happy, satisfied, and working for you longer.
Be a Home Away from Home
It’s tough to get workers excited about waking up every morning to go
Your employees depend on your business being successful too. So embrace sharing—how the business is going, what the goals are, etc. Make communication a regular part of the business. Your staff will feel more like a team than a bunch of individual ‘worker bees’.
Recognize and Reward Good Behavior
Everyone has a need to feel recognized and appreciated. That gold star in kindergarten has
Balance Work and Life
Most Americans already spend more time at work than they do with family or friends. And as motivated as your employees are to do the best work possible, sometimes they need to step away from the shop and focus on home in order to be more productive at work. So stretch out those firm rules and get a little flexible in order to support a healthy work/life balance.
Advance Their Skills
One way to differentiate your shop from being ‘just a job’ is to offer constructive feedback and opportunities for staff to grow. Adding the occasional class or review keeps workers from becoming stagnant. Be a helpful resource in advancing their careers and soon your shop will become much more than their day job.
Check in so They Don’t Check Out
We’ve all heard of the exit interview to figure out why someone’s leaving, but rather than checking in after they’ve checked out, be proactive. Find out what’s keeping your employees here or what might push them away. Allowing employees to give you their constructive feedback gives them a sense of ownership in the place they call work.
Pave the Way to Being More than a Payday
The unfortunate truth is, many employees see work as a necessary evil. ‘It’s just a job.’ Transform your shop from a place to pick up a paycheck, to a place to grow a career. Create a positive environment, offer helpful knowledge, give feedback, and for the exceptional employee—offer a promotion. Give employees a future with your business and they’ll reward you with loyalty and better work.